FAQ 2016-12-13T08:51:34+00:00

FAQ

Please make your booking on this website by clicking on the “Book Now” button found on the respective tour pages. ( 48 hours before commencement of tour )  Fill up the on the form all necessary information required for the tour.  We accept all major credit cards and paypal. ( no walk in please ) After the booking you should receive an email confirmation advising you how to make payment. If you do not receive the confirmation email after 24 hours,  please call or write to us @ the contact us link. Your tour is only considered confirm, when payment has been approved.
To ensure a better and more personalize tour. Our group size is kept at not more than 12pax for Food/Walking tours and max 6 for Bike Tours
This food tour is suitable for anyone above 6 years of age. Since this is a walking tour, do expect to walk throughout the 3.5 hours  on a leisurely pace. Although we do make multiple stops for food samplings. If you have any special request or needs. Please clarify before booking this tour.
All food and drinks stated in the itinerary are provided in this tour. ( no alcohol ) Guests are free to make personal purchases at their own expense.
No, the food provided are suitable for general consumption ( sharing Basis ) . If you have any special requirements, please clarify before booking the tour.
Anyone who can ride a bicycle with 20″ wheels. We cycle mainly on pavements on a leisurely basis. Our bikes are adjustable for persons’ heights of 1.4m to 2m. ( Min age is 12 years old )  For safety we do not allow children below 1.4m. We also do NOT provide child seats / bike. .  ( IF you have any concern, contact us before booking the tour )
For Food/Walking and Bike Tours all guests are to meet at the common meeting place stated in the tour itinerary. ( No pickup services )
Singapore is near the equator. We are Hot and humid all year round. ( 25~35 degree celsius / 60-90 % )  Do expect lots of rain between the mid and end of the year though ( monsoon season ) Therefore it is always  good to carry a small umbrella with you and of course drink lots of water to prevent dehydration.
Singapore is Hot and Humid.  A light cotton top and shorts/bermudas, comfortable shoes, sunglasses and sunblock.
Bring a camera and some cash. A packet of tissue and a small umbrella would be good.
Yes, we most certainly do. Our Fees are $S75/hour min 4 hours. ( exclusive of attraction tickets, food and transport ) If you need  us to plan your itinerary, please send us your enquiry here
Giving gratuity is not compulsary but highly encouraged to motivate and show appreciation for our guides
By booking our Tours you (and anyone you book for) agree that Singapore City Explorers is  not liable for any loss/damage, injury, illness, accident, fatality, etc. that may occur during the tour. Hence, we strongly recommend that you buy a travel insurance that covers such activities.
We are a fullfledge Travel agency and we provide a full array of services. Send us your enquiry here.
If we receive your cancellation notice more than 48 hours before tour start, you will receive a full refund. There is no refund for cancellation notice received less than 48 hours from tour start date ( 100% cancellation charges apply )